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Hotel information from A to Z



Allergy sufferers

Please contact reception if you require special beds and bed linen or are dependent on certain foods.



We are happy to provide you with a bathrobe on loan. Please let our housekeeper know by telephone on 200.

Bathroom stool

If you would like a bathroom stool, please report to the reception desk.


You can expect a rich breakfast in our breakfast room next to the reception from 06:30 to 09:30, Sundays and public holidays from 07:30 to 10:00.


Chargers / adapters on request

Available at our reception

Check in

From 14:00

Check out

Until 11:00


There are laundry bags in your wardrobe for the laundry to be handed in at reception.

If you hand in your laundry at reception by 09:00 on weekdays, you will receive it back one day later during the day. On weekends and public holidays on request. The hotel is not liable for shrinkage, discolouration or if the items are not colourfast.

Credit cards

In addition to giro card payments, we accept VISA, EURO and MASTERCARD.



On the day of departure, we kindly ask you to vacate the room by 11:00 a.m. and to return the room key to the reception. Thank you very much.


If you would like another duvet, please inform our housekeeper by telephone on 200.



In our foyer we keep numerous flyers and brochures on the topics of sports opportunities and event tips with information about Ochsenhausen. Further suggestions are available at the reception.

We are also happy to organise festivities and conferences for you. Please contact our reservation department at the reception.

Extra blanket on request

Do you need an extra blanket? Please report to the reception desk: 200

Extra pillow on request

If you need an extra pillow, please check your wardrobe or ask at reception.



For special occasions, we will be happy to put together menu and buffet suggestions for you. We design every celebration, whether small or large, according to your wishes. Let Mr or Mrs Zwerger advise you.

Front door key

Please take it with you if you wish to leave or return to the hotel later than 23:00 in the evening. For security reasons, we would like to point out that the loss of the room key must be reported immediately.



You are welcome to rent a garage parking space for € 3.00/day. Please contact our reception for this. The use of the parking spaces at the house is free of charge.


International socket adapter on request

Available at our reception

Internet - WLAN

Our Wlan is free of charge. Access via the Hotel Mohren network

Ironing board and iron

Please contact the reception desk.



One lift in the main building. For safety reasons, please do not use lifts in case of fire.

Linen change

Daily change of towels? Please place the towels on the bathroom floor.

Daily change of bed linen? Please contact us.

Luggage service

We are happy to transport your luggage to your room or back to your car. Please contact our reception on 200.
Of course you can lock up your luggage in our luggage room after check-out. Please contact us.



Your incoming mail will be placed in your room box at reception for collection at around 12:30 pm. Stationery and postcards are available at reception. You can hand in your outgoing mail at reception.


You will find drinks and a price list in the cupboard under the TV. Please report your consumption to the reception on the day of departure.

Money and valuables

For insurance reasons, we kindly ask you not to leave any valuables, jewellery or money open in your room or vehicle. We cannot be held liable for lost valuables in your room. Please leave your valuables in the safe at reception.


Needle, thread and shoeshine sponge

You will find in the cupboard

Non-smoking rooms

All our hotel rooms are non-smoking


Parking spaces

The parking spaces next to our house are available free of charge. You are welcome to book a garage parking space at our reception for 3,00 €/day.


Turn right from the hotel entrance and turn into the next cross street. After 50 m in Bahnhofstraße you will find the next pharmacy on the left-hand side.


Please contact reception if you need photocopies, if would like to scan something or print emails.


Would you like additional pillows? Please let our housekeeper know!

Pillow selection

We have a selection of different pillows available:

Down pillows, synthetic pillows, Swiss stone pine pillows, spelt pillows or a neck roll.

If you are interested, please call our housekeeper at 200.



We are rated 3 stars superior according to the German Hotel and Inn Classification and always strive to meet the given standards and fulfil the wishes of our guests. Should a service not be to your satisfaction, please notify the reception.



Our reception is open from 06:30 to 24:00. If you would like to leave before 06:30 in the morning, please pay your bill the day before.


In our foyer we keep various flyers and brochures with information about Ochsenhausen. Among them you will find numerous sports offers and event tips.


Our restaurant with regional specialities is open for you from 11:30 a.m. to 2 p.m.

and from 17:30 to 22:00. You are welcome to reserve a table in the restaurant, please dial 200 for your telephone reservation.



Our sauna is open for you from 14:00 to 22:00 and is located in the basement.
Please order bathrobes and sauna towels at the reception, phone no. 200.
Please book half an hour in advance at the reception, telephone no. 200.

Shuttle Service

Would you like to go to the train station? Would you like to be taken to a special place or sight? We will gladly call a taxi for you. We will pass on the costs incurred. Please contact the reception one day in advance.


We will be happy to provide you with terry slippers at a price of € 3.00. Please contact our housekeeper under 200.



The reception desk will be happy to take your advance booking.


Our telephone number is 07352 9260

Extension reception 200
Official dialling number 0
Emergency call police 0110


Our system can receive the 19 channels that have been programmed in. It is possible that you will find TV programmes on a different channel than at home. We kindly ask you not to change the TV settings. All available channels are programmed.


Have you forgotten your toothbrush or other toiletries?

We have these items ready for you at the reception.



You can borrow umbrellas free of charge at the reception. In the interest of the other guests, we ask you to return the umbrellas after use and ask for your understanding that we will charge you € 15.00 for the loss.


Wake up

You can be woken up by telephone. Our reception will also be happy to accept your wake-up call request by telephone on 200.

Washing and ironing of guest laundry

If you hand in your laundry at reception by 09:00 on weekdays, it will be back in your room ready for you by 18:00. On weekends and public holidays on request. The hotel is not liable for shrinkage, discolouration or if the items are not colourfast.

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